Terms, Conditions, and Policies
Deliberate Dynamics products are guaranteed for satisfaction and against manufacturer’s defects in materials or workmanship. For a refund, you must request a return item form to receive an RMA number. This request can be made by emailing us at [email protected]. Once you receive your RMA number, you may return your new, unused product by shipping it to us within 30 days of delivery. Please be sure to include the RMA number on the outside of the box. Boxes that do not have this number clearly written are subject to refusal. Refunds are processed within 3-5 days after we receive your return.
**Products must have tags attached, if applicable, and be in original packaging.
**The package must be insured for the total amount of the products you are sending.
**We require delivery confirmation.
**Please be sure to email us a tracking number.
**If you decide you change your mind on an item once you receive it, no problem. We will take your new unused item back and refund your order minus a modest 10% restocking fee.
**We will not accept returned products that have had their tags removed, show visible wear and/or tear, and are not in their original packaging.